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Transcript

The art of facing fear in the design industry with Joe Natoli

As the founder of UX 365 Academy, he has dedicated his career to helping designers, developers, and product teams navigate the complexities of user experience and product design.

Overview

In this conversation, Joe Natoli shares his extensive journey in the UX and design field, emphasizing the importance of curiosity, the evolution of graphic design, and the challenges faced in the educational system.

He discusses his transition from traditional graphic design to the digital world, the role of fear in pursuing one's passions, and how he became a consultant and educator. Joe's insights highlight the interconnectedness of design disciplines and the necessity of helping others through his work. In this conversation, Joe Natoli discusses his journey from teaching on Udemy to creating his own UX365 Academy, emphasizing the gaps in UX education and the need for accessible learning.

He shares insights on the challenges of course platforms and the importance of adapting to the evolving landscape of UX design. Additionally, he highlights the release of the new edition of 'User Experience Team of One' and its relevance in today's fast-paced environment.


About Joe Natoli

Joe Natoli is a highly respected UX consultant, coach, speaker, and author with decades of experience in the design industry. As the founder of UX 365 Academy, he has dedicated his career to helping designers, developers, and product teams navigate the complexities of user experience and product design.

With a background in traditional graphic design, Joe transitioned into the digital space, embracing UX principles that prioritize human-centered design. His work focuses on breaking down barriers in the industry, addressing the fears and challenges that professionals face, and providing practical, actionable strategies for success.

Joe’s influence extends across multiple platforms—his books, courses, and speaking engagements have guided countless professionals in understanding and mastering UX. His latest book continues this mission, offering a practical roadmap for both new and seasoned designers. Passionate about education and mentorship, Joe believes in demystifying UX and equipping individuals with the tools they need to excel in their careers.

Useful links

https://www.linkedin.com/in/joenatoli/

https://learn.givegoodux.com


Podcast summary

  1. Joe Natoli's Journey in UX & Design (00:39)

    • Transitioned from traditional graphic design to UX and digital design.

    • Emphasizes curiosity, continuous learning, and helping others through design.

  2. Overcoming Fear & Impostor Syndrome (03:50, 24:45)

    • Fear is a constant challenge in any creative field, but pushing through it is necessary.

    • Impostor syndrome never disappears, but experience and self-trust help manage it.

  3. Interdisciplinary Approach to Design (08:21)

    • Rejects rigid divisions in design fields (graphic design, UX, architecture).

    • Advocates for holistic thinking, blending various disciplines.

  4. Building UX 365 Academy & Teaching Design (27:46, 31:21)

    • Created an educational platform focusing on real-world UX challenges.

    • Prioritizes practical skills like handling difficult clients, office politics, and real-life UX implementation.

  5. Influence of Key Mentors & Early Experiences (11:48)

    • Inspired by teachers who encouraged thinking beyond conventional career paths.

    • Discovered graphic design by chance and was immediately hooked.

  6. Adapting to Industry Evolution (16:32, 18:14)

    • Initially struggled to convince traditional designers about digital transformation.

    • Witnessed rapid changes in UX and technology, requiring adaptability.

  7. Philosophy of Helping Others (03:14, 04:22)

    • Design is not just about the end product but improving people’s experiences.

    • Prioritizes giving value before promoting his business.

  8. Writing & The Power of Clear Communication (42:28, 44:13)

    • Advocates for making UX concepts accessible through clear, simple language.

    • Wrote a book to provide a practical toolbox for UX professionals.

  9. The Importance of Continuous Learning (48:46)

    • Believes there's no fixed roadmap in UX—learning from failures is crucial.

    • Encourages designers to embrace uncertainty and adapt as the industry evolves.

  10. Personal & Professional Growth in Design (29:34, 46:07)

    • Credits his wife for helping him focus his career direction.

    • Views every challenge as an opportunity to grow and refine his skills.


Discussion takeaways

  • Curiosity drives Joe's multifaceted career.

  • Helping people is the core of Joe's work.

  • Design transcends specific disciplines.

  • Fear is a constant companion in growth.

  • Education systems often limit creative potential.

  • Joe's journey reflects a blend of interests.

  • The digital landscape opened new opportunities.

  • Consulting allows for impactful teaching.

  • Embracing uncertainty is essential for success.

  • Collaboration with his wife led to new ventures. Joe Natoli's journey in online teaching began with Udemy.

  • The transition to UX365 Academy was driven by a desire to fill educational gaps.

  • There is a significant lack of focus on real-world challenges in UX education.

  • Accessibility in education is a major concern for many aspiring UX professionals.

  • Choosing the right platform for online courses is a complex process.

  • Most course platforms have limitations that affect user experience.

  • The new edition of 'User Experience Team of One' addresses modern challenges in UX design.

  • The importance of adaptability in the UX field is crucial for success.

  • Joe emphasizes the need for practical tools and methods in UX education.

  • A mindset of learning from every experience is vital for career growth.